Customer Feedback - Texting the Business Owner

I was at the market Sunday before last and stopped by the "kuih" stall. The owner had instructed the workers to use the thin clear plastic glove to handle the kuih so that they are not contaminated. I like that attitude, because that's the proper way to handle food. (1) We can never be to sure that you are even half as hygienic as us; and (2) food would last longer.

I ordered keria but was shocked as to how it was packed for us. The worker (a foreign national) had taken money from another patron using the same glove. I nauseated, because I have been to the market a long long time, and if the money had just came from the meat, chicken or fish stall - what contamination.

I did not want to create a fuss that day. I had fussed before at the stall, when a worker was slicing up the apam balik in a herot bengot way - which I told the business owner there and then that home mades can be herot bengot, but never one sold commercially. They have improved.

This time, I saw the owner's mobile number: I saved it in my mobile. Later in the day, I texted her and explained that what her worker did was unacceptable. She was gracious enough to reply and agreed with my comments.

Of course I would patronise her stall again. I do not want to have to make my own keria, apam balik and karipap. I just want them to be clean!